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Unit 1: Business Organisations & Environments

 

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 Topic Five: 

 Operations management 

5.1 Roles of Operations Management

  • Operations management and the other business functions

  • Operations management for both goods and services

  • Sustainable production methods

5.2 Production Methods

  • Methods of production

  • Appropriate method for given situations

5.3 Lean Production and Quality Management (HL)

  • Lean production features and methods

  • Cradle to cradle design and manufacturing

  • Quality Control and Quality Assurance

  • Managing quality

  • Total Quality Management (TQM)

  • National and international quality standards

5.4 Location

  • Reasons for a location

  • Reorganising production

5.5 Production Planning (HL)

  • The supply chain process

  • Difference between Just-in-Time (JIT) and Just-in-Case (JIC)

  • Stock control

  • Capacity utilisation

  • Productivity rate

  • Cost to Buy (CTB) and Cost to Make (CTM)

5.6 Research and Development (HL)

  • The importance of R&D

  • Developing product to meet the needs of customers

  • Types of innovation

  • Difference between adaptive and innovative creativity

  • R&D and the CUEGIS concepts

5.7 Crisis Management and Contingency Planning (HL)

  • Difference between crisis management and contingency planning

  • Effective crisis management

  • Effective contingency planning

© 2020 by Jason Marchant

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