Unit 1: Business Organisations & Environments
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Topic Two:
Human Resources
2.1 Functions and Evolution of Human Resource Management
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Workforce planning and labour turnover
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External considerations
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Recruitment, training and appraisal
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Dismissal and redundancy
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Changes in work patterns
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Outsourcing, offshoring and re-shoring
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relationships between HR and CUEGIS concepts
2.2 Organisational Structure
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Key terminology
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Types of organisational charts
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Changes in organisational structures
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Organisation structures, ICT and the CUEGIS concepts
2.3 Leadership and Management
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Management vs leadership
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Leadership styles
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Leadership, management and CUEGIS concepts
2.4 Motivation
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Motivational theories
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Financial rewards
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Non-financial rewards
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Job satisfaction, motivation and productivity
2.5 Organisational (Corporate) Culture (HL)
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Elements and types of organisational culture
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Culture clash during organisational change
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Influences on organisational culture
2.6 Industrial/Employee Relations (HL)
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Roles and responsibilities of employer and employee representatives
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Industrial relations methods used
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Sources of workplace conflict
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Resistance to change and reducing its impact
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Industrial relations and the CUEGIS concepts
